On Wednesday, 15 October 2008, two engineers from British Telecom IT Support were here for a specially ordered appointment to ensure a smooth changeover from my current ISP, Virgin Media, to BT Broadband.
Sadly, it turned into a 3-hour job. The engineer, after deleting the Virgin email address from my PowerBook G4 (Mac OS X 10.3.9) said it had never occurred to him that the contents of my AppleMac drafts email folder would also be deleted, along with the contents of my folders for sent and incoming emails. In their experience, such a thing had never happened before.
Groan. Over the past 3-4 weeks, apart from the 3 hours yesterday, I've spent what seems like a total of 20 hours on the phone to BT, from here to Scotland and India, ever since initial call to BT's broadband sales office.
BT couldn't set me up for broadband for a few weeks resulting in connection to BT dial-up service in the interim - for which I almost got charged £18 for Day One if I hadn't checked tarriff for the 'Pay As You Go' option that BT signed me up to, instead of the 'Anytime' package costing £1 for first month.
Not to mention the ordeal I went though trying to obtain an internet cable for a few weeks of the dial up service. And then the service itself. By the end of Day One, BT dial up Tech Support told me the loss of connection every few minutes was nothing to do with them and blamed my internal modem as being corrupted and broken. Not true, I discovered next day.
Yesterday morning, I awoke feeling gutted, bereft and exhausted over the whole experience. More than one thousand draft items and scores of photos for future blogposts which, despite Apple's best efforts (a further 1-hour ordeal over phone last night) are no longer recoverable. All gone. Vanished. Forever. Nightmare.
Years of hard work and precious energy wasted. I feel sad at losing so much, just when I was getting back into the swing of things after ten bereavements (including my mother and three longstanding friends) and the toll it took on my health.
Chin up. Worse things happen at sea. I'll endeavour to continue blogging while working on piecing together lost drafts, updating email address in my blogs. re-subscribing to news alerts, etc.
Right now, the thought of having to find all the pieces to put back together again, and recall people's latest email addresses that may or not be in my computer's address book, is too overwhelming.
If you have ever emailed me, no matter how long ago, please email me NOW with copy of last email or just a few words or, better still, photo of your pet, to enable me to save your address safely in a new folder for easy future reference.
My new BT email address is now in the sidebar here at Congo Watch.
I'm always here, with my cat Ophelia, happy to receive emails that are not spam. It still pains me to be so slow in replying. I fear that taking weeks and months to reply puts people off from staying in contact.
Mostly I am sad at losing photos of pets belonging to some of my favourite bloggers. I adore cats and had collected some pretty special photos for a Cat Watch Blog that I'm creating as a place for me to visit when the going gets tough at my watch blogs and I feel disappointed in human beings.
If you know the personality of any cat (or dog, especially if it gets along with cats) and have a photo of the pet, please send it to me so I can create a little story for posting (with your permission and credit/link to you) at the most suitable of my three new blogs (currently under construction) namely: Cat Watch Blog, Heavenly Cats, Pets in Heaven.
Here's looking forward to learning about cats living in different parts of the world. I'm curious to know if cats all over the world have same habits and act in same way, or behave differently from mine here in England. If anyone ever thinks of sending us a greetings, especially over Christmas and New Year, anything for my pet blogs would be cheerfully received and warmly appreciated. I promise to reply with some observations and questions about your pet's charm and character.
Having said all that, I'm bracing myself for the possibility that no-one will take notice of this post although, even during blogging breaks, Congo Watch continues to receive thousands of visitors and page views. I have no idea of how many people read my blogs via a news reader and never visit in person. I don't even know if the feed for my Sudan Watch blog still works. It no longer works in my newsreader, NetNewsWire.
Hey is anybody out there? Please say something!
With love from Ingrid and cat Ophelia, posted by the sea on south west coast of England, UK xx
An edited version of this post will appear in some of my network of blogs, ie: Sudan Watch, Uganda Watch, Ethiopia Watch, Niger Watch, Egypt Watch, Kenya Watch, ME/CFS Watch, ME AND OPHELIA.
Labels: Virgin Email BT Broadband Apple Pets Cats Dogs